E-mail Setup - Microsoft Outlook 98 / 2000

Note: Because of the 10MB mailbox limit, you must complete the following steps to prevent your mail from being blocked or deleted.

• From the Tools menu, select Accounts.
• Select mail.yourdomainname.com (where yourdomainname.com is the domain from your email address, i.e. someone@planetonline.com has a domain of planetonline.com)
• Click on Properties and select Advanced.
• Under the Deliver section, ensure that the Leave a copy of messages on server box is unchecked.
• Click OK to save.

1. Open Outlook.

2. From the Tools menu, select Services.
   
   Note: If you do not see Services listed, select Accounts.

3. Click once on Internet E-mail to highlight it.
4. Click on the Properties button.

Note: If Internet E-mail is not listed:
1) Click on the Add button.

2) Click once on Internet E-mail to highlight it.
3) Click OK.

5. In the Mail Account text box, enter mail.yourdomainname.com (remember to replace yourdomainname.com with the domain of your email address).
6. In the Name text box, type your name.
7. In the Organization text box, type in your organization or you can leave this field blank.
8. In the E-mail address text box, type your e-mail address.
   For example: someone@planetonline.com
9. In the Reply address text box, type your e-mail address.
   For example: someone@planetonline.com
10. Select the Servers tab.

11. In the Outgoing mail (SMTP) text box, enter msmtp.internetive.net if you are an Internetive dial-up customer. If you are an Internetive DSL or Dedicated Access customer, then you should enter mail.yourdomainname.com (remember to replace yourdomainname.com with the domain of your email address). If Internetive is only your email provider, then you must get this setting from your current Internet Service Provider.
12. In the Incoming mail (POP3) text box, enter mail.yourdomainname.com (remember to replace yourdomainname.com with the domain of your email address).
    
    Outlook 98 users:
    Under "Incoming Mail Server," check the circle next to Log on using.

13. In the Account name text box, type your full email address.
14. In the Password text box, type your password.
    Note: This feature is optional. Leave this field blank, if you want Outlook to prompt you for your password each time you access your e-mail.
    
15. Select the Connection tab.

16. Under "Connection," check the circle next to Connect using my local area network (LAN) if you are using a DSL connection. For Dial-up users. select Connect using my phone line.
17. Select the Advanced tab.

18. In the Outgoing mail (SMTP) text box, type 25.
19. In the Incoming mail (POP 3) text box, type 110.
20. Click OK to exit.